First Book, Big Success: Spotlight on Karen Mangia
Karen Mangia is a technology executive at Salesforce, an author and keynote speaker based in Indianapolis, Indiana who recently released her first book, Success with Less.
What is your book about?
Success With Less provides a path to discover what matters most to you followed by strategies to help you release the obligations on your calendar that no longer matter to make room for the people and experiences that do.
What inspired your book?
The only formula I ever learned to be successful was "Do more to have more to be more." Until one day a prolonged medical crisis forced me to confront the reality that "more" was literally no longer possible. What I discovered during that time of uncertainty, despair and fear is that the real formula for success involves "less" not "more." When I started telling my story onstage, I learned that others faced the same dilemma - how to have less obligations and more joy on a daily basis. I shared my story and a formula to find your way forward to help others lead healthy, joy-filled lives. And how to define and to realize success on your terms.
What are you reading now? Braving the Wildnerness by Brene Brown, Conversational Intelligence by Judith Glaser, Dirsupt Yourself by Whitney Johnson (rereading!), The skimm (M-F news review), Inside Indiana Business (twice a day on weekdays for local business news)
What do you love about life in Indy?
Everything. OK, except maybe the winter! I love being a part of a community that has art, music, theater, culture, professional sports, independent restaurants, bike trails, cultural trails, and the most generous people. I also love living in historic Fletcher Place with kind neighbors, and the ability to walk and ride my bike to my favorite places!
Connect with Karen
Come see Karen present at the upcoming "Healthcare Businesswomen’s Association (HBA) Indiana – Inaugural Healthcare Career Development Unconference" on 9/29/17 at Miles Printing, Indianapolis.
The #HealthCarDev Unconference will take place at Miles Printing, 4923 W. 78th Street, Indianapolis, IN 46268 on Friday, September 29, 2017. Doors open at 9:30 AM and program concludes at 3 PM. Tickets include continental breakfast and lunch. For more information about this historical event and tickets, see: http://tinyurl.com/HealthCarDev, or visit our Facebook page at: https://www.facebook.com/HBAIndy/. We also thank our sponsors for this event: Accenture, Myers and Stauffer, LC, Pearl Pathways, and Miles Printing.
About Karen Mangia (courtesy of her website)
As Vice President, Customer and Market Insights at Salesforce (NYSE: CRM), Karen Mangia engages a global customer set to find new ways of improving the customer experience (CX) at Salesforce. Her team’s work regarding customer feedback is central to product development, marketing and branding.
Formerly responsible for Insight Innovation at Cisco Systems (NASDAQ: CSCO), she lead a global team with oversight into Diversity Business Practices, Global Countertrade, and Customer Satisfaction. She created the Partner Experience Team for Cisco – a global, cross-functional initiative that made it easier and more profitable for partners throughout the sales channel. Featured prominently in the 2014 book, BulletProof Branding, Karen’s initiatives in the partner channel serve an example of expert customer listening and responsive feedback.
Her career at Cisco began as a sales team leader, handling technical professionals across a broad array of industries and partner interests, with a mutli-million dollar impact to the organization.
Passionate about technology, Karen began her Fortune 100 career at AT&T. Beginning as a project manager, she quickly rose through the ranks to leadership roles in account management for both voice and data customers. She holds an BS degree in international business and a Masters in Information and Communication Sciences, both from Ball State University.
Recognized as part of the 40 Under 40 in the Indianapolis Business Journal, Karen is an active volunteer for a number of community organizations. Her board positions with the Indianapolis Symphony and Ball State University reflect her lifelong love of music and support of educational initiatives.
A lifelong resident of the State of Indiana, she lives in a suburb of Indianapolis when when she is not traveling and connecting with friends all around the globe.